FAQs
We're on hand to help with any fuel card queries you may have. Here are some of our most frequently asked questions.
FAQs
We're on hand to help with any fuel card queries you may have. Here are some of our most frequently asked questions.
How do I use fuel cards?
Just hand out the cards to all of your drivers. When they need to fill up, simply go on the AID Fuel Site Locator to find the closest fuel station where you can use that card. Then fill up the vehicle as normal and use the fuel card in place of cash or a credit card. There’s no need to worry about price, as we will have notified you in advance as to what you are paying.
You’ll then receive an invoice with all fuel transactions on with payments made by direct debit.
You can sit back and relax knowing that your fuel expenditure is being looked after by us.
How much do fuel cards cost?
We operate on a completely transparent basis. We don’t think it's right that our customers should pay for fuel cards, site surcharges, anniversary fees or transaction charges. That’s why we believe that you only pay for the fuel you use.
Unlike other fuel card providers, we are totally up front and honest about our fuel cards. Our only charge is an £1.50 non-usage fee per card if a card is not used in an entire calendar month.
How can fuel cards help my business?
What products can I buy with my fuel card?
Various products are available to purchase with your fuel card dependent on which fuel card you have. These can include:
Other products are available at certain sites. Card purchases can be restricted to specific products.
How do I know what price I will be paying?
We notify customers of the price in advance of the following week by email or text, this is a free service and prices are always clearly shown on your invoice.